The Four Pillars of Customer Service at Nubank
Yuri Dantas, Head of Customer Excellence, talks about how we developed the standards that help our team in their routine work – Anticipate, Solve, Care, Empower.
Yuri Dantas, Head of Customer Excellence, talks about how we developed the standards that help our team in their routine work – Anticipate, Solve, Care, Empower.
The values of a company are essential to ensure excellent customer service.
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