Why work at Nu?
Discover how customer obsession, diverse teams, and growth fuel innovation at Latin America’s leading financial services company
Finance
People at the center of the strategy: the first step to innovation
The key role of customer-centricity in creating continuous improvement cycles and mechanisms to inspect metrics, processes, and incidents, thus engaging tech teams
Forbes: Nubank is elected the best financial institution in Brazil for the third consecutive year
The rank was published by the North American magazine Forbes. Since 2019, Nu has also been present among the best financial institutions in the world.
Nubank’s financial statement: twice as many customers and BRL 19 billion cash
Marcelo Kopel, Nubank’s CFO, comments on the financial statement for the first half of 2020 – a period when we focused on supporting our more than 26 million customers during the pandemic and ensuring the well-being of our employees.
The Four Pillars of Customer Service at Nubank
Yuri Dantas, Head of Customer Excellence, talks about how we developed the standards that help our team in their routine work – Anticipate, Solve, Care, Empower.
What does Nubank culture have to do with customer focus?
The values of a company are essential to ensure excellent customer service.
Other topics
Careers
We bring together great minds from diverse backgrounds who enable discussion and debate and enhance problem-solving.
Learn more about our careers
