Nu Game Changers 2: humanized customer service and WOWs that made history
In the second episode of the web series about our teams, Nubankers share stories of outstanding service interactions.
The Four Pillars of Customer Service at Nubank
Yuri Dantas, Head of Customer Excellence, talks about how we developed the standards that help our team in their routine work – Anticipate, Solve, Care, Empower.
What is Nubank? A company that is always on the side of their customers
Get to know the essence, values, and history of the largest independent digital bank in the world.
Other topics
Careers
We bring together great minds from diverse backgrounds who enable discussion and debate and enhance problem-solving.
Learn more about our careers
